Reports and Payout Interruption
Minor incident
Production Environment
- Production: Reports
- Production: Payout
2018-02-18 10:00 PST
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0 microseconds
Updates
Issue
December 4, 2020 · 01:21 PST
During the update release deployment yesterday, we’ve experienced a delay in our reports and data calculation jobs. All the impacted jobs are recovered and all reports are now showing the correct data. Unfortunately, as a result of this incident, transactions from February 18th, will be included only in the next payout cycle for accounts with weekly and daily payouts.
All of the report calculation jobs were executed again and the data was validated by our team. Missing transactions were added into the next payout cycle calculation.
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