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Service Interruption

Major incident Production Environment - Production: Web Services (API) - Production: Instant Payment Notifications (IPNs) - Production: Subscription Manager - Production: BuyNow Hosted Pages
2019-01-30 07:20 PST · 25 minutes

Updates

Retroactive

We have experienced an interruption in several services due to a network issue, impacting our US data-center.

  • During the time-frame of the incident, shoppers may have experienced a network error. Some IPNs have been delayed. Our teams took the required steps to identify and recover any stuck operations as a result of the incident. We are still investigating the root-cause of this incident.
  • Our teams took the required steps to identify and recover any stuck operations as a result of the incident.
December 4, 2020 · 02:57 PST

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