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Connectivity Issue Impacting American Express Transactions

Minor incident Production Environment - Production: Web Services (API) - Production: BuyNow Hosted Pages
2020-07-30 18:00 PST · 8 hours, 30 minutes

Updates

Retroactive

Some American Express transactions failed with timeout errors or decline responses as a result of network connectivity issues. We failed traffic away from the impacted servers and full functionality has been restored.

This issue is now resolved.

December 4, 2020 · 03:29 PST

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