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Service Interruption - US Data Center

Major incident Production Environment - Production: Web Services (API) Sandbox Environment - Sandbox: BuyNow Hosted Pages - Production: BuyNow Hosted Pages - Sandbox: Web Services (API)
2020-09-29 17:12 PST · 25 minutes

Updates

Issue

We experienced short term interruptions and latency in the connectivity to our US Datacenter. We are up and running and stable and we no longer see any issues.


  • We experienced short term interruptions and latency in the connectivity to our US Datacenter.
  • Our monitors identified 2 brief incidents were connectivity was impacted from certain parts of the world lasting between 1 to 4 minutes.
  • We are working with our ISP to investigate root cause.
December 4, 2020 · 03:51 PST

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