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Connectivity Interruptions

Minor incident Production Environment - Production: Web Services (API) - Production: Instant Payment Notifications (IPNs) Sandbox Environment - Sandbox: BuyNow Hosted Pages - Sandbox: Instant Payment Notifications (IPNs) - Production: BuyNow Hosted Pages - Sandbox: Web Services (API)
2020-10-22 15:50 PST · 10 hours, 50 minutes

Updates

Retroactive

Our primary ISP provider in the US datacenter experienced an outage leading to temporary connectivity issues.


  • Between 10:50 and 11:40 AM PST today our primary ISP provider in the US datacenter experienced an outage
  • The issue started with observed latency and degraded to a full loss of connectivity
  • We failed over to our secondary ISP provider and have fully recovered across all services
  • We are working with our Primary ISP provider on root cause of the outage
December 4, 2020 · 03:53 PST

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